Tk099 Privacy Policy — Our Commitment to Protecting Your Data

Welcome to tk099's Privacy Policy. We provide our services through the tk099.bet platform, and protecting your personal information is our top priority. This Privacy Policy explains what data tk099 collects, why we collect it, and how we keep it secure.

This Privacy Policy has been written with Bangladeshi users in mind. We believe your data belongs to you — we are simply its custodians. By registering on or using tk099, you agree to this Privacy Policy.

This policy may be updated from time to time. We will notify you of any significant changes via email or through the platform. We also recommend checking this page regularly.

Under tk099's Privacy Policy, we only collect data necessary to deliver the platform's services smoothly and to meet our legal obligations. The following details the types of information we collect:

Information Provided at Registration

• Full Name & Date of Birth
• Email address and mobile number
• Country & Current Address
• Password (stored in encrypted form)

KYC Verification Information

• National ID (NID) or passport copy
• Driving licence or other government-issued ID
• Proof of Address documents (if required)
• Selfie or video verification (where required for security purposes)

Financial Information

• Payment method details (Mobile Pay, Nagad, bank information)
• Deposit & Withdrawal History
• Transaction date, amount & method

Automatically Collected Information

• IP Address & Device Information
• Browser type and operating system
• Time Spent on the Platform & Click Data
• Cookies & Session Data

Under tk099's Privacy Policy, your collected data is used only for the purposes described below. We never use your information beyond those stated purposes.

• Account Management: Your information is used for registration, login, profile updates, and account security.
• Transaction Processing: Your data is required to process deposits and withdrawals accurately and efficiently.
• Customer Service: Your information is used to resolve any issues or queries you may have.
• Security & Fraud Prevention: Data is analyzed to detect suspicious activity and keep the platform secure.
• Legal Obligations: Required information is provided to the relevant authorities upon their request.
• Promotions & Offers: Data is used to send you relevant offers based on your preferences (only with your consent).
• Platform Improvement: Data is used to analyse user experience and continuously improve tk099.

Tk099 stores your data on internationally certified secure servers. All data is encrypted before storage to prevent unauthorised access.

Retention Period

• Active account data: retained until the account is closed.
• Following account closure, data may be retained for a minimum of 5 years for legal purposes.
• Financial transaction records are retained in accordance with regulatory requirements.
• KYC documents: may be retained for up to 7 years after account closure.

Data Deletion Request

You may request the deletion of your data at any time. However, data subject to legal obligations may need to be retained for a specified period. To submit a request, email support@tk099.bet.

Under tk099's Privacy Policy, we do not sell or unnecessarily share your information with third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with payment gateway providers to process deposits and withdrawals.
• KYC Verification Services: Limited information may be shared with trusted third parties for identity verification purposes.
• Law Enforcement: Information may be disclosed to government authorities under court order or legal obligation.
• Audit & Compliance: Certain information may be provided for routine audits by the licensing authority.

All third-party service providers are contractually bound to uphold our privacy standards and may only use the data they receive for the specified purpose.

Tk099 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: These cookies cannot be disabled as they are essential for login sessions and security.
• Performance Cookies: Used to monitor site speed and performance.
• Functionality Cookies: Helps remember your language preferences and settings.
• Analytics Cookies: User behaviour is analysed to improve the platform.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working properly.

We do not use third-party advertising cookies. tk099's Privacy Policy ensures that data collected via cookies is used solely to improve the platform.

Under tk099's Privacy Policy, you have specific rights over your own data. We respect these rights and are committed to fulfilling them as promptly as possible.

To exercise any of the rights listed above, contact us at support@tk099.bet. We aim to respond to your request within 30 business days.

Tk099 employs industry-standard technical measures to protect your data. Our security framework is regularly tested and updated.

Technical Security

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall systems block unauthorised access.
• Regular Security Audits: Third-party expert teams conduct regular system audits.
• Data Backup: Your data is backed up regularly to prevent any loss.
• Access Controls: Only authorized personnel have access to specific data.

What to Do in Case of a Security Breach

In the event of a security breach, tk099 will promptly notify affected users and the relevant authorities. We will take immediate action to contain and minimize any damage.

Tk099 strictly prohibits use of the platform by anyone under 18. Our Privacy Policy places special emphasis on protecting the data of minors.

• Date of birth is verified during registration to prevent anyone under 18 from creating an account.
• Age is verified through the KYC process.
• If a minor is identified, their account is immediately closed and their data is deleted.
• We do not knowingly collect any information from minors.

If you become aware of any minor using tk099, please notify us immediately at support@tk099.bet.

Tk099 reserves the right to update this Privacy Policy at any time. However, you will be notified in advance of any significant changes.

• For significant changes, a notification will be sent to your registered email address.
• A notification of the update may be displayed when you log in to the platform.
• Continued use of the platform after an update will be considered acceptance of the revised policy.
• The date of each revision will be noted at the top of this page.

For any questions, requests, or complaints regarding our Privacy Policy, please contact us through the following:

Our privacy team will review your request and respond as promptly as possible. Complex cases may take a little longer to resolve, but we will keep you updated throughout.